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Statuses and Workflow ​

Table of Contents


Available Statuses ​

Each task has one of six statuses, divided into three groups:

StatusGroupDescription
NewUnresolvedTask is waiting to be picked up
In ProgressUnresolvedTask is currently being worked on
CompletedResolvedTask has been finished
CancelledResolvedTask will not be carried out
IgnoredNeutralTask deferred without cancellation
InformationalNeutralTask serves as a note or message

Statuses in the Resolved group (Completed, Cancelled) automatically record the date and time of completion — enabling tracking of resolution time and generating statistics.


Changing Status — Manually and Through Automation ​

Manually — the status can be changed directly from the task card (click on the current status) or from the list and kanban view (drag the card to a different column or change it via the context menu). There are no restrictions on the order of transitions — any status can be changed to any other.

Through automation — workflows and task triggers can change the status programmatically. A status change made by the system is recorded in the task history the same way as a manual change.


Status Change History ​

Sembot automatically records changes made to a task, creating an activity log visible in the task card (in the communication section, as system entries).

Tracked events include:

  • status change
  • title change
  • priority change
  • due date change
  • adding and removing an assigned person
  • label changes

Each entry in the history contains information about who made the change and when, as well as the previous and new value of the field.