Communication in a Task
Table of Contents
Comment Threads — How They Work
Every task has a communication section available at the bottom of the task card. Comments support a threaded structure — each comment can have replies nested directly beneath it. By default, the latest reply in a thread is shown; the rest can be expanded.
The communication view is divided into tabs:
- Comment — user comments only
- Email Inbox — email messages linked to the task
- All Activity — comments, emails, and system logs together
- Work Log — time tracking entries
Comments support text formatting, user mentions, and attachments. You can also react to comments (likes).
@Mentions and Notifications
When writing a comment, typing the @ character opens a suggestion list of workspace users. Once a person is selected, their mention appears as a highlighted element in the comment body.
The mentioned person receives a notification regardless of whether they are assigned to the task. The system verifies that the mentioned user has access to the given task and project — the notification is only sent if the permissions are met.
Other people associated with the task (collaborators) may receive a notification about a new comment, depending on their notification settings.
Task Activity History
Changes made to a task are automatically recorded as system entries in the communication section (visible in the All Activity tab). System entries are visually distinguished from user comments.
Tracked events include, among others:
- status change
- priority change
- title change
- due date change
- adding and removing an assigned person
- label changes
- section changes
Each entry includes information about who made the change, when it was made, and what the values were before and after the change.